Payment Terms
Last updated: December 28, 2025
These Payment Terms govern all transactions and billing arrangements between you and HostSynergyp in connection with your use of the services available at hostsynergyp.com. By completing a purchase or subscribing to any paid plan, you confirm that you have read, understood, and agreed to these terms in full.
1. Scope of Application
These Payment Terms apply to all users who access paid features, purchase subscriptions, or make any other financial transaction through the HostSynergyp platform. These terms form part of the broader agreement between you and HostSynergyp and should be read alongside our Terms of Service and Privacy Policy.
2. Pricing and Currency
2.1 Published Prices
All prices displayed on the platform are shown in the currency indicated at the point of purchase. Prices are inclusive of applicable taxes unless explicitly stated otherwise. HostSynergyp reserves the right to adjust pricing at any time, provided that such changes do not retroactively affect active subscription periods already paid for.
2.2 Currency Conversion
If your payment method is denominated in a currency different from the listed price, your bank or payment provider may apply a conversion rate and additional fees. HostSynergyp is not responsible for any currency conversion costs or foreign transaction fees imposed by third parties.
2.3 Price Changes
When a pricing change affects a recurring subscription, HostSynergyp will provide advance notice of no less than fourteen calendar days before the new rate takes effect. Continued use of the service after the effective date constitutes acceptance of the updated price.
3. Payment Methods
3.1 Accepted Methods
HostSynergyp accepts payment via major credit and debit cards, as well as any additional methods displayed during checkout. The availability of specific payment options may vary depending on your location and the plan selected.
3.2 Payment Processing
All payments are processed by third-party payment processors. By submitting payment information, you authorize HostSynergyp and its designated processors to charge the applicable fees to your selected payment method. HostSynergyp does not store full card details on its own servers.
3.3 Payment Authorization
You represent and warrant that you are authorized to use the payment method provided, that the billing information you supply is accurate and complete, and that you will promptly update this information if it changes.
4. Billing Cycles and Subscriptions
4.1 Subscription Plans
Paid subscriptions are available on a recurring basis, with billing cycles as described on the pricing page at the time of purchase. Common billing intervals include monthly and annual plans.
4.2 Automatic Renewal
Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date. By subscribing, you authorize HostSynergyp to charge your payment method for each renewal cycle without further action required on your part.
4.3 Renewal Notification
For annual plans, HostSynergyp will send a renewal reminder to the email address associated with your account no less than seven calendar days before the renewal charge is processed.
4.4 Failed Payments
If a scheduled payment cannot be processed due to insufficient funds, an expired card, or any other reason, HostSynergyp may attempt to charge the payment method again within a reasonable period. During this time, access to paid features may be suspended. If payment is not successfully collected within the grace period, the subscription may be cancelled.
5. Taxes and Fees
5.1 Tax Responsibility
Prices may or may not include taxes depending on your location and applicable law. Where required, HostSynergyp will collect and remit applicable taxes on your behalf. The final tax amount, if any, will be displayed at checkout before you complete your purchase.
5.2 User Responsibility
You are solely responsible for any taxes, duties, or levies imposed by your local jurisdiction that are not collected by HostSynergyp at the point of sale. HostSynergyp is not responsible for determining whether additional taxes apply to your specific situation.
6. Refund Policy
6.1 General Position
All purchases made through HostSynergyp are generally considered final. Due to the digital nature of the services provided, refunds are not automatically granted once access to paid content or features has been activated.
6.2 Exceptional Circumstances
Refund requests may be considered on a case-by-case basis in the following situations:
| Circumstance | Eligibility Window | Resolution |
|---|---|---|
| Duplicate charge for the same order | Within 30 days of charge | Full refund of duplicate amount |
| Technical failure preventing service access | Within 14 days of purchase | Full or partial refund at discretion |
| Unauthorized transaction reported promptly | Within 7 days of charge | Investigation and refund if confirmed |
| Annual plan cancelled within cooling-off period | Within 3 days of initial purchase | Pro-rated refund for unused period |
6.3 How to Request a Refund
To submit a refund request, contact HostSynergyp at contact@hostsynergyp.com with your order details and a clear description of the issue. Requests will be reviewed within ten business days. HostSynergyp reserves the right to decline requests that do not meet the criteria outlined above.
6.4 Refund Method
Approved refunds will be returned to the original payment method used at the time of purchase. Processing times may vary depending on your bank or payment provider and are outside HostSynergyp's control.
7. Cancellation
7.1 Cancelling a Subscription
You may cancel your subscription at any time through your account settings or by contacting support. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until that date, after which your account will revert to the free tier if one exists, or be deactivated.
7.2 No Partial Refunds on Cancellation
Unless otherwise stated or required by applicable law, cancellation of a subscription mid-cycle does not entitle you to a refund for the unused portion of the current billing period.
7.3 Cancellation by HostSynergyp
HostSynergyp reserves the right to suspend or terminate your access to paid services if you violate these Payment Terms, the Terms of Service, or any other applicable policy. In such cases, refunds will not be issued unless required by applicable law.
8. Disputes and Chargebacks
8.1 Contacting Us First
Before initiating a chargeback or payment dispute with your bank or card issuer, we strongly encourage you to contact HostSynergyp directly at contact@hostsynergyp.com. Most billing concerns can be resolved quickly without the need for a formal dispute process.
8.2 Chargeback Consequences
If a chargeback is filed, HostSynergyp may immediately suspend access to the associated account pending investigation. If the chargeback is found to be unwarranted, HostSynergyp reserves the right to recover any associated fees and to permanently terminate the account.
8.3 Dispute Resolution
HostSynergyp will cooperate fully with payment processors and financial institutions in the investigation of any disputed transaction and will provide all relevant documentation to support the resolution process.
9. Free Trials and Promotional Offers
9.1 Trial Periods
Where a free trial is offered, access to paid features is granted for a limited time without charge. At the end of the trial period, your account will automatically convert to a paid subscription unless you cancel before the trial expires.
9.2 One Trial Per User
Free trials are intended for new users only. HostSynergyp reserves the right to limit or revoke trial access if it determines that a user has previously benefited from a trial under a different account or identity.
9.3 Promotional Pricing
Promotional or discounted rates are valid only for the period stated at the time of the offer. Upon expiry of the promotional period, standard pricing applies automatically unless otherwise communicated.
10. Invoices and Receipts
A receipt or invoice will be sent to the email address on your account following each successful payment. It is your responsibility to ensure that your email address and billing information remain accurate and up to date. Copies of past invoices may be accessed through your account dashboard or requested from support.
11. Changes to These Payment Terms
HostSynergyp may update these Payment Terms from time to time to reflect changes in services, pricing structures, or applicable requirements. When material changes are made, notice will be provided via email or a prominent notice on the platform at least fourteen calendar days before the changes take effect. Your continued use of paid services after the effective date of any revision constitutes your acceptance of the updated terms.
12. Contact Information
For all billing-related inquiries, payment disputes, or refund requests, please reach out to HostSynergyp through the following channels:
Email: contact@hostsynergyp.com
Phone: +380 63 747 99 21
Postal Address: 55B, Marshala Vasylevs'koho St, Mykolaiv, Mykolaiv Oblast, Ukraine, 54000
Our support team aims to respond to all payment-related inquiries within two business days.